Case Tracking
In most programs there is a need to track the activity of an individual, in cases like working towards child protection, or supporting the livelihood of a farmer through microloans, or training a self-help group on creating new business avenues.
OKF provides a single space where you build ‘case files’ which can be updated. They can vary in format and capture nuance through both quantitative and qualitative data.
What can we monitor?
1
Learning and Growth
Track progress in students, first mile groups.
2
Program Activities and Action
Track actions taken for a particular unit like a village.
3
Complaints and Cases
Track violations and updates around action taken.
Key Features
Repository of Case Files
Have a single space where the case ‘files’ are managed and can be accessed through both, mobile and desktop. These case files can be added, updated and accessed by various users with different roles.
Updates in Various Formats and Languages
A case is not tracked simply through quantitative data, it often needs different kinds of updates to be able to build a clear and a comprehensive report. Enable staff and collaborators across a cross-section of your program to add updates in various formats.
Access Control
The data in case files are likely to be sensitive, and the platform allows setting up roles that can control the users that can add, edit and access data in a fairly nuanced manner.
Dashboards
We work with partners to setup simple visualisations that allow the team to get snapshots of the data they’re collecting to enable better decision making.
Additional Features
There are a number of additional features such as
Custom Domain Hosting
Progressive Web App (PWA)
Multiple Language Support
Virtual Capacity Building Services
Integration of Newsletter
Story Templates
Learning Resource Sharing
Case Studies
PRAMAN Platform
PRAMAN is a platform that aims to enable community paralegals and activists to digitally record human rights violations. It is currently being developed with support from women in urban communities in Delhi. Read more to know about how the Open Knowledge Framework is being used as a case tracking and monitoring platform.
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Picture credits: PRAMAN